Guidelines to help you get an accurate and quick answer to your questions.
1) Include the model number of your product. Buffalotech has a variety of Linkstations, Drivestations, and Terastations models. Different models have different feature sets.
2) Include the firmware revision.
3) Include information about your computer, network, etc.
4) More details are better than less details for people trying to help solve your issue.
Thank you
Always backup important data to multiple devices/locations. Storing data in one device IS NOT A BACKUP!
Buffalo Technology USA
